We are on a mission to empower workers with the tools they need to ensure their voice is heard in their workplace.
Work doesn't work for most people. Company profits are soaring while workers are left increasingly and intentionally powerless. We want to change this so that every worker plays a part in creating a fair and equitable workplace, not just a few at the top. Frank is the platform for worker voice and collective action, built exclusively for non-management workers. Worker-led. Workers-only.
Here are our company principles:
Everything we do is rooted in our mission. Our decisions and actions are intentional and must serve our greater purpose of empowering workers.
We are outcome-oriented and dedicated to our craft of building tools for workers. We get our hands dirty, pitch in without being asked, and stay focused on the task at hand.
We have a passion for service and empowering others. We listen. We seek to facilitate, not dictate, better outcomes for workers.
We are honest, respectful, and direct with each other and with workers. This is core to how we communicate internally and within our product.
As a team, we're deeply passionate about using technology to empower worker voice, support collective action, and provide new tools to expand access to organizing. Frank is a Public Benefit Corporation proudly headquartered in Chicago. Reach out to us at firstname.lastname@example.org if you want to learn more.
Interested in joining our team? Check out our openings.
Our mission at Frank is to empower workers to have a voice in collective action to improve their workplace. We believe that every worker deserves to have a voice in their workplace and a seat at the table on issues like wages, benefits, workplace conditions, and ethics. Because we are built only for workers, we will never take a dollar from a company. Ever.
We take our mission seriously — so much so that we became a Certified B Corporation™ in 2020. This means we have a commitment in our company charter to build a more inclusive and sustainable economy for all stakeholders, including employees, customers, society, and the environment.
In order to become a B Corp™, we completed an assessment evaluating our social and environmental performance, transparency, and accountability. GetFrank is proud to be part of a global movement of people using business as a force for good™. You can read more about B Corporations™ here.
None. Management is prohibited from using Frank. There is no involvement, participation, or product for management. The only way your management hears from Frank is if you and your group decide to send management a Campaign demanding change.
Management is defined by Frank as anyone with direct reports, responsibility in hiring or firing, or in an HR, Legal, or similar role. If a manager is found to have accessed Frank, Frank will pursue all available penalties, outlined in our Terms of Service.
We will never partner with, take money from, or provide data to workers’ companies in any way. Ever. The only interaction Frank has with other corporations is a small number of vendors we utilize to run our service. We have a thorough vetting process with all vendors, including legal review and security audits, and we limit data access so that no vendor has more than required to perform necessary functions.
Frank is for workers only. No management allowed. But there are risks when organizing at work — no matter what security or features we put in place, it must be acknowledged that there is risk when organizing, and thus, when using Frank. Companies often seek to retaliate against workers who are seeking to shift power. And frankly, while retaliation for organizing or speaking about working conditions is illegal, the enforcement and punishment for breaking these labor laws are weak. We are constantly evaluating and improving upon the privacy and security protections we’ve put in place thus far, and will work relentlessly to protect workers.
Frank is built to give workers control over their privacy by providing tools to manage group admission policies and security preferences. Here’s a brief overview of how that process works:
All of this together is intended to help workers know exactly who they are talking to inside of Frank.
No. We hope to support growing the labor movement. We are not disruptors, nor trying to invent a new (or lesser version of a) union.
Frank can be used by workers to discuss and determine their path to power. In some cases this may be sending a letter to management via Frank. In others, it could be to contact / involve a union organizer, start a petition (we like coworker.org), or reach out to a worker center. We are trying to build a platform for worker voice, and enable the workers, collectively, to decide on their path forward.
The mission behind starting Frank arose from Logan (our co-founder) trying to get involved in the labor movement following the election at the end of 2016. He had grown frustrated with his industry (tech), that celebrated itself for innovation and progress — but was actively contributing to growing income inequality and weakening workers rights. He wanted to use his experience to work on this problem, but frankly, knew he didn’t have the background or experience in labor to be helpful. Over the past four years, Logan spent time reading, listening, and meeting with workers, union leaders, rank & file, labor professors, and organizers to learn. In January of 2019, he went full-time working on Frank and began hiring the team that makes up Frank today.
There have been many voices from the labor movement involved in the building of Frank. We are actively in the process of building our Advisory Board.